Refunds

Last updated: October 2, 2026

No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.

Deposits paid in advance

Where a deposit is paid to secure an order or a booking, it is refundable in full if you cancel before we begin the work. We issue the refund within 10 business days of the written request, to the same account the payment came from.

Once work has started

When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.

If we cannot deliver

Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.

Requesting a refund

Send the order reference to contact@sqportariaremotausa.online. Receipt is confirmed the same business day, with the date the refund will be paid.